Systems Integration
PIM, ERP, 3PL, accounting, CRM and the store. Most businesses have all of them and no reliable path between them, so somebody re-keys data every morning.
We build the connections, handle the failure cases properly, and monitor the ones that cost money when they stop.
An integration that has no failure handling is a manual process with extra steps.
The happy path is the easy part. What separates an integration you can rely on from one that quietly loses orders is what happens when the other end times out, returns something unexpected, or goes down for an afternoon.
We build for that case first, then monitor it, so a broken connection is something you find out about rather than something a customer tells you about.
- ✓ Somebody re-keys the same data into two systems
- ✓ Your store and your stock levels disagree
- ✓ Orders reach fulfilment by spreadsheet or email
- ✓ You have an integration that breaks and nobody notices
Good fit if
- ? One of the systems has no API and no export
- ? The systems involved are being replaced soon
Worth a conversation first if
What an integration project covers
Integration mapping
What moves, in which direction, how often, and which system is the source of truth for each field.
Error handling and retries
Timeouts, partial failures and bad data handled deliberately rather than discovered in production.
Monitoring and alerting
Alerting when a connection stops working, not when someone notices the numbers are wrong.
API development
Documented, versioned interfaces where one is needed, so the next system does not need a rebuild.
Documentation
What was built and how it behaves, written so somebody else could maintain it.
Ready to get started?
Tell us about your project and we'll put together a plan - no obligation, no jargon.